What information do we collect?
We collect information from you when you register on our site, place an order, subscribe to our newsletter or fill out a form.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
- To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)
- To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
- To administer a contest, promotion, survey or other site feature
- To send periodic emails
The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway provider’s database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Childrens Online Privacy Protection
We do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
This policy was last modified on Jan. 7, 2014
Recycling Council of Alberta
PO Box 23
Bluffton, Alberta T0C 0M0
General Refund Policy
In general, the RCA does not provide refunds. In the case of canceled events you will receive an automatic refund for your purchase. If you experience a problem during the processing of an online transaction, please contact the RCA at 403.843.6563 or firstname.lastname@example.org.
- Possession of active RCA Membership does not constitute or imply the RCA’s endorsement of its Members’ businesses or business practices. The RCA does not verify Members’ products, services or offerings.
- Use of the RCA logo without the RCA’s explicit permission does not constitute or imply the RCA’s endorsement.
- Information shared via the Recycling Council of Alberta’s (RCA) Member services* about Member businesses does not constitute or imply endorsement or support by RCA or its individual Members.
- Views and opinions expressed by Members do not necessarily reflect those of the RCA or its individual members.
- Under no circumstances will the RCA be liable for any damages relating directly or indirectly to any action or inaction based on the content, information, products or services or use of other material shared via Member services.
- RCA is not be responsible for the accuracy, currency or completeness of the content, information, products or services or other material shared through Member services.
*Member services = Newsflash, listing in the RCA’s Enviro Business Guide or on the website, Connector advertisements or news, advertisement in other newsletters, sponsorship at conference, references in social media.
Usage of photographic and video material taken at RCA events
To comply with global data privacy laws, RCA imposes certain restrictions on the use of multimedia at its events (e.g. photography, video, audio, online streaming, and all future mediums). An attendee is permitted to use hand-held cameras and/or smart phones to take photographs and capture digital images for personal, non-commercial use, provided the photography is not disruptive. Photographs may not be published, sold, reproduced, transmitted, distributed or otherwise commercially exploited in any manner whatsoever.
RCA may hire professional service providers (photo/video/streaming/audio) to document and display the event experience. RCA may also use social media (e.g. Twitter) to: (i) post real-time photos and videos to its social media feeds; and (ii) display select submissions from those feeds on monitors throughout the event venue. Attendees and sponsors are encouraged to capture their event experiences and post their own social content from the event (text, photos, audio, video, streaming), provided it does not infringe upon the rights of any attendee, sponsor, third party, or RCA. Such infringement would include, but is not limited to, defamation or infringement of intellectual property rights. In the event an attendee requires a release or permission to protect the rights of a third party, obtaining such a release or permission shall be the sole responsibility of the attendee.
By attending the event, you acknowledge and agree as follows: (a) RCA may edit and use footage it captures at the event for marketing and promotional activities and for any other lawful purpose in the ordinary course of its business; and (b) due to the prevalence of mobile recording devices in today’s world, RCA disclaims all liability for the capture of your image in any multimedia format by other attendees at the event.